4 Tips to Fix Error Code 80090016 on Office 365 [Windows 11]
- In earlier versions of Windows, users initialize Trusted Platform Module (TPM), but in Windows 11, the OS automatically controls it.
- Error code: 80090016 is displayed in Outlook when the TPM is corrupted. This can be resolved by editing the .AAD.BrokerPlugin folder and/or tweaking the Registry.
- If you've tried different fixes and the issue persists, you should reach out to Microsoft Support for further help.
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The Error Code 80090016 Office 365 is experienced by Outlook users whenever the Trusted Platform Module (TPM) malfunctions. This Module technology according to Microsoft is designed to provide hardware-based and security-related functions.
If the TPM malfunctions or is corrupted, some Windows components may not perform as expected. The micro-controller would be unable to successfully execute system security integrity measurements, along with key creation and use.
In such a case, Windows would be unable to set up a PIN for your device while Something went wrong. Your computer’s Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with the error code 80090016 will be displayed.
Why is my TPM corrupted?
Most of the time, the TPM error is displayed because of interference with the PC Health Checkup. This application is responsible for alerting you about the compatibility of your system with software such as checking if you have the required resources for Windows 11.
It is also possible to get the error when your computer is infected with a virus or malware. Error Code 80090016 Windows 11 comes in different versions which include:
- Error code 80090016 Keyset does not exist – It happens when there is a problem with the machine keys.
- Trusted Platform Module has malfunctioned 80090016 – This occurs when the TPM chip is corrupted or there is a change in its non-volatile (NV).
How can I fix error code 80090016 on my computer?
1. Delete the contents of the Ngc Folder
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
2. Rename the .AAD.BrokerPlugin folder
C:\Users\%username%\AppData\Local\Packages
If you are having issues with switching administrator accounts, our guide on how to change an administrator account can help.
3. Edit Registry
regedit
Try to relaunch Outlook after this. If the error code 80090016 Office 365 is still unresolved, try the solution below.
Read more about this topic4. Uninstall and reinstall Outlook
If you want to easily uninstall Outlook and completely remove its corresponding files and registry entries, use a dedicated tool like CCleaner.
It has a built-in uninstaller, a PC cleaner utility that scans your whole PC for unnecessary files, all while being very user-friendly.
How can I fix my Wamerror?
We hope the error code 80090016 office 365 has been resolved by now and you are able to operate your Outlook like before. If the issue still persists, check our guide on how to fix keyset does not exist error.
For readers that the solutions in this article helped, don’t hesitate to share the tip that worked for you in the comments section below.
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