How to fix the recover webpage error in Internet Explorer

Publish date: 2024-06-23

Some Internet Explorer users have posted on Microsoft’s support forum about a recovery webpage error.

That’s a webpage crash that arises for some users when viewing pages in IE. When the issue arises, Internet Explorer provides a recover webpage option to restore the page that crashes.

However, clicking the recover webpage option doesn’t always restore the page. Instead, Internet Explorer displays a website that is not responding error message. Therefore, IE users can’t view pages, or at least lose data, when the recover webpage error arises.

How can I easily fix the webpage recovery error in Internet Explorer?

1. Turn off Internet Explorer’s add-ons

  • Click the Tools button at the top right of Internet Explorer’s window.
  • Select Manage add-ons to open the window shown directly below.
  • Select Toolbars and Extensions on the Manage Add-ons window.
  • Select an add-on to turn off.
  • Press the Disable button to turn off the selected add-on.
  • Then disable all other third-party add-ons listed on the Toolbars and Extensions tab.
  • Click Close to exit Manage Add-ons.
  • Restart the Internet Explorer browser.

    • 2. Check your proxy settings

  • First, open your Run accessory, which you can do by pressing the Windows and R keys at the same time.
  • Type inetcpl.cpl in Run and press Enter to open the Internet Properties window.
  • Click the Internet Properties window’s Connections tab.
  • Press the LAN settings button to open the window in the screenshot directly below.
  • Uncheck the Use a proxy server for your LAN checkbox if it’s selected.
  • Select the Automatically detect settings checkbox.
  • Click the OK option to exit the Local Area Network (LAN) Settings window.

    • 3. Open Internet Explorer with its safe mode

  • Press the Windows and X keys simultaneously, then choose the Run option.
  • Next, type this Run command in the Open box: “C:\Program Files\Internet Explorer\iexplore.exe” -extoff
  • Press the OK button to open Internet Explorer in its safe mode, which disables add-ons.

    • 4. Reset Internet Explorer

  • Close Internet Explorer if it’s open on your taskbar.
  • Press the Windows + S keyboard shortcut, which will open Windows 10’s Type here to search box.
  • Input the keyword internet options to search for.
  • Click Internet Options to open its window.
  • Select the Advanced tab that’s shown directly below.
  • Click the Reset option.
  • Then press the Reset button to restore Internet Explorer to default.
  • You’ll also need to restart Windows after resetting Internet Explorer for changes to take effect.

    • 5. Select automatic IP address settings

  • Press the Type here to search button on your taskbar to open that utility.
  • Input network in the search box.
  • Click View network connections to open that Control Panel applet.
  • Right-click your net connection to select Properties.
  • Select Internet Protocol Version 4 on the Networking tab that opens.
  • Click Properties to open the window in the snapshot directly below.
  • Select the Obtain an IP address automatically radio button if it’s not already selected.
  • Select the OK option.

    • 6. Reset your network adapter

  • First, press the Windows and X keys at the same time, which will open a menu that includes various shortcuts.
  • Click the Run shortcut.
  • Enter cmd in Run’s Open box.
  • To open an elevated Command Prompt, press the Ctrl + Shift + Enter keys at the same time.
  • Next, type in these four separate network reset commands in your Command Prompt pressing Enter after each one:
    netsh advfirewall reset
    netsh int ip reset
    netsh int ipv6 reset
    netsh winsock reset

  • Restart Windows after you’ve run all those commands.

    • Those are some of the more likely fixes for the recovery webpage error.

    Disabling third-party IE add-ins and resetting Internet Explorer are among the most widely confirmed resolutions.

    So, give those resolutions a shot before trying the others.

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