Please insert the last disk of the multi-volume set

Publish date: 2024-06-07

USB drives revolutionized the way we transport our data, and eventually they evolved to the point where they can also become bootable drives, giving you the option of carrying an installed Windows OS in your pocket.
Unfortunately, USB drive issues can lead to more complications with your PC if you connect them to it. That's precisely what we will be discussing in the article below.
This guide is part of our dedicated hub for troubleshooting Windows 10 issues, so bookmark it in case you ever need it again.
For even more troubleshooting articles, visit our Fix errors page.

USB Flash Drive Multi Volume error 12 x 12

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Windows Explorer is reportedly displaying the “please insert the last disk of the multi-volume set” error when the user tries to open Windows Explorer or perform a search.

The error usually occurs if your USB flash drive is not formatted correctly with the FAT32 file system. Another reason for the error can be the corrupted USB controller or driver issues.

If you are also struggling with this error, here are a couple of fixes to solve “please insert the last disk of the multi-volume set” error on Windows systems.

How do I fix Please insert the last disk of the multi-volume set?

Format the USB Drive

Remove Hidden Folder from the Drive

Reinstall the USB Controllers

Run Windows Troubleshooter

Run System File Checker

1. Format the USB Drive

First, move all the files in the USB drive to your PC or any other storage device.

Connect your USB drive to the PC.

Open the File Explorer and from Devices and Drives section, right-click on the Flash Drive and select Format.

In the Format USB Drive window, make sure File System is set to FAT32 and check the Quick Format option.

Click on Start and wait for the format to be completed.

Move the data back to your USB drive.

If the error is occurring after connecting your USB flash drive to the computer, you may need to format the USB flash drive again with FAT32 to fix the error.

To avoid the error message in the future, make sure you click on the USB icon in the taskbar and select the eject media option. Always try to eject the drive normally and not remove it without clicking on Eject option to avoid any file corruption.

2. Remove hidden folder from the drive

Connect the USB drive to your Computer.

Open the File Explorer.

In the top ribbon, click on the View tab and then check Hidden items box under show/hide section.

show hidden files login problems windows

Open the drive with the error and look for any files that end with .zip extension. If you haven’t added that file yourself, delete it.

Repeat the steps with all the drives with the error and delete all the files with .zip extension.

Reboot the system and check for any improvements.

Another reason why you are facing this error can be due to hidden zip folders in the drive that may have been added when the USB drive was connected to another system.

3. Reinstall the USB Controllers

Type device manager in the search/ Cortana bar.

Click on Device Manager to open it.

In the Device Manager window scroll down and expand “Universal Serial Bus Controllers”.

Right-click on Intel USB host controller and select Update driver.

Next, click on Search automatically for updated driver software.

Update Universal Seriel Bus controller -Search automatically

Device Manager will search for any pending update for the driver and download and install it automatically.

Once the driver is installed, restart the system and check for any improvements.

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The error can also be caused by malfunctioning USB controller drivers. You can fix the issue by uninstalling or updating the USB controller drivers from the device manager.

Also, try uninstalling the driver for Universal Serial Bus Controller from Device manager.

Expand Universal Serial Bus Controllers in the Device Manager.

Uninstall Intel Host Controller Device Manager

Right-click on Intel Host Controller and select Uninstall device.

Click OK when asked to confirm.

Restart the system and Windows will automatically reinstall the Host Controller drivers after the restart.

4. Run Windows Troubleshooter

Click on Start and select Settings.

Open Update and Security.

From the left pane, click on Troubleshoot.

From the right pane, click on Search and Indexing.

Select Run the Troubleshooter and follow the on-screen instructions.

If the error persists, the Windows Troubleshooter might be able to detect and resolve the issue.

5. Run System File Checker

Press Windows Key + R, type cmd and hit enter.

In the command prompt, type the following command and hit enter.
Sfc /scannow

Windows comes with a built-in system file checking tool that can scan the system for missing or corrupted system files and replace it with new files.

The system scan may take some time, so wait till the file checker detects and fixes any missing or corrupted system files. If none of the aforementioned solutions helped you, consider reinstalling the system.

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