OneDrive files not syncing on iPad or iPhone? [Full Fix]

Publish date: 2024-06-05
OneDrive files not syncing on iPad

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    • In the last years, Apple added various productivity tweaks to its iOS operating system for mobile devices.

    Among these tweaks is Files, which is a native file system that allows users to interact with documents and images without using third-party tools. This also means that OneDrive can be accessed through the Files app.

    With these changes ongoing, it is possible that you’d find OneDrive files not syncing on iPad or iPhone. So to resolve this, we’ve outlined some solutions you can try below.

    Note: For all OneDrive issues, make sure you are connected to the internet as some apps and features only work with Wi-Fi.

    What can I do if OneDrive files are not syncing on iPad?

  • Update your iOS device
  • Check camera roll issues
  • Re-install OneDrive
  • Check for any restricted characters or file names
  • Ensure you have enough storage space
  • Check the filename and path
  • Check where the file is located
  • Other things to do when you find OneDrive files not showing on iPad or iPhone
  • Check your PC for other OneDrive folders
  • Switch to a specialized solution

    • 1. Update your iOS device

    If OneDrive files are not showing on your iPad or iPhone, you can start by updating iOS on your device, and ensure you install any available updates to the app.

    These can be automatically downloaded and installed. If you want to see available updates that haven’t been downloaded, do the following:

    If there still are problems with the app, delete it and download it again to your iPad/iPhone.

    How to update your iOS device

    You can update your iPad/iPhone wirelessly, or manually using iTunes. To do this wirelessly:

    Note: if you need space for an update, you can update via iTunes or delete content manually from your device.

    To update your iOS device using iTunes, do this:

    2. Check camera roll issues

    Sometimes you find OneDrive files not showing on iPad or iPhone and these could probably be image-related files, so you need to check if your automatic camera upload is working or not, or if only some pictures are uploaded. To do this:

    3. Re-install OneDrive

    If you find OneDrive files not showing on iPad or iPhone, it could be that sync isn’t working such that OneDrive isn’t launching or has crashed. In this case, re-install OneDrive. To do this:

    4. Check for any restricted characters or file names

    When a filename contains characters that are not allowed such as / < > : * ” ? |, or begins or ends with space, or a period, then you may get OneDrive files not showing on iPad or iPhone.

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    Similarly, there are names that aren’t allowed for files or folders such as AUX, PRN, NUL, CON, COM0, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT0, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, and LPT9.

    If your files or folders contain such restricted characters or file names, you can save them again with the correct ones and see if it resolves the issue.

    5. Ensure you have enough storage space

    Sometimes OneDrive files won’t show on iPad or iPhone if you don’t have enough storage space available. Files won’t upload if they don’t fit, so check your storage then try again.

    6. Check the filename and path

    When the file name or path or both are too long, then OneDrive won’t show the file on iPad or iPhone.

    The filename and path must have less than 442 characters, so shorten the name of your file or that of the subfolders in OneDrive, or select a subfolder closer to the top-level folder.

    Try uploading the file again and see if it displays on your iOS device.

    7. Check where the file is located

    If OneDrive is not showing on iPad or iPhone, the file may have been renamed, moved or even deleted prior to uploading it.

    Find the file using search, and try uploading it again. This can happen if you moved the file on your PC after automatic uploading was done.

    If the file is open in another app, save changes, close the app, then try uploading it again.

    8. Other things to do when you find OneDrive files not showing on iPad or iPhone

    9. Check your PC for other OneDrive folders

    10. Switch to a specialized solution

    There are various options that can help to fix this solution rapidly with specialized software that practically does all the work for you.

    In case OneDrive fails to sync on your IPad or iPhone, it’s time you switch to a more specialized solution that can remove this unpleasant issue.

    With such dedicated software, you can free up your storage using the cloud, automatic upload for your files or data encryption to be completely protected.

    You can thus benefit from efficient synchronization services with the help of the best Windows 10 file sync software that will backup all your needed files.

    Were you able to restore your OneDrive files on your iPad or iPhone? Let us know in the comments section below.

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