Whoops! There was a problem playing the video [Google Drive]

• Google Drive, a cloud-based file syncing allows you to playback videos stored in the cloud.
• You might get an error trying to watch them so, in this article we compiled a list of solutions to fix this. 
• If you are a fan of gaming then you might want to check out our Gaming section for more articles like this one.
• Any cloud-based service can be accessed with a web browser. Check out the Browser section on our website to read all about them.

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Fix video playback issues with these 12 solutions

One of the most appreciate Google Drive features is its video playing feature. Firstly, because it supports numerous video file types: MPEG4, 3GPP, MOV files,  AVI, WMV, and more.

Secondly, it’s so easy to use: you just upload your videos then double-click to play.

There are other advantages like it allowing you to upload videos of any resolution.

However, various issues crop up sometimes when attempting to watch uploaded videos. It’s particularly annoying to receive the message oops there was a problem playing this video when attempting to access a video you just uploaded.

Well, what is most interesting is that it’s an error caused by sometimes minor problems like a user being signed in to Google from a different user account.

In such cases, the error is quite simple to troubleshoot.

But before going more deeply into how you can solve this error, let’s look at what triggers this message.

Causes of the error Oops! There Was A Problem Playing This Video?

We already mentioned about this fault arising because you could have signed-in to Google Drive using more than one Google account.

Here are more of its other possible causes:

How can I fix the problem playing this video error?

1. Try a gaming dedicated browser

If you want to have a better game performance and uninterrupted game time, then it’s the best solution to use a dedicated game browser.

Opera GX has been built with a variety of excellent gameplay features in order to create a better user experience. You can choose from the browser a range of topics, wallpapers, and colors.

You may also use the Twitch App to watch your favorite streamers closely. Moreover, Opera GX has an adblocker included, which is useful when you play games in your browser.

A free built-in VPN with unrestricted bandwidth is available as far as privacy is concerned.

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2. Scan your PC for malware

Don’t also forget to scan your PC for viruses and malware. Use an updated and powerful antimalware that runs deep scans and doesn’t miss a corrupted video file.

A video file might get infected with viruses or spyware, so the Google Drive video player is unable to play it. We advise you to use antimalware software that is entirely compatible with your PC.

Antimalware software is highly-rated in the cyber-security industry and provides your PC full protection. When it comes to security, these solutions are defined by their high levels of malware detection, greater speed, and increased performance.

A professional malware remover searches your PC for viruses, worms, trojans, rootkits, and other malicious software and removes it from your device completely.

3. Open your browser in Incognito Mode

Google Chrome:

Mozilla Firefox: 

Microsoft Edge:

Internet Explorer:

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Opera Browser

4. Check the video format

Not every video format loads on all devices. You should thus verify that your video isn’t in one of the unsupported formats.

The supported types include .WEBM, .MPEG4, .MOV, .AVI, .3GPP, .MPEG, .MPEGPS, .FLV, .WMV, and .OGG.

You may have to convert your incompatible video file to one of the types accepted by Google Drive.

Additionally, Google Drive allows a maximum playback resolution of 1920 x 1080 so any video exceeding this won’t play.

If the video you’re trying to play isn’t one listed above, you can use an awesome tool called WinX HD Video Converter Deluxe to convert your video to any of these formats.

It has a modern UI, it’s easy to use and the results will be at a professional level after utilizing it.

WinX HD Video Converter Deluxe can help you download videos, reduce their size, cut and merge clips, and even convert 4K UHD videos with ease.

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Use the best converter tool to transform any video into an accessible format with just a couple of clicks!

5. Open the video in a new window

Check on the far top right of your screen and locate some three dots.

6. Restart your PC/device

Restarting a device helps clear up any lingering faulty settings that could be preventing the video from loading. It also frees up system resources meaning your video will have a chance of loading from a clean slate.

7. Check your Google Accounts settings

Click on your profile.

3. Click each unwanted account then choose Remove.

An alternative solution to multiple accounts

Select the Get shareable link option.

8. Check your network connection settings

A sluggish internet connection is also a potential trigger for the error oops there was a problem playing this video.

Simply check your internet connection settings to make sure it’s up and running. If the connection is good, reload the file and try to play it again.

9. Clear browser cache and cookies

Google Chrome

Choose More tools then Clear browsing data.

Select a time range or select All time to erase everything.

Internet Explorer

Press CTRL+SHIFT+DELETE on the keyboard. The following window appears.

Edge

Select Settings.

Click Choose what to clear.

Check the boxes next to cached data, browsing history, and cookies.

 Mozilla Firefox

Choose the time range whose history you plan to erase from the drop-down arrow.

10. Reset the Google Chrome settings.

Click the three vertical dots.

Click the Advanced tab.

11. Check your browser extensions

Chrome

Click More (the three dots on the far right).

Click Remove on the extensions you no longer want.

Microsoft Edge

Now select the extensions you want to uninstall and click Remove.

Mozilla Firefox

Select the Extensions/ Themes panel in the displayed Add-ons Manager

Internet Explorer

Now select All add-ons

12. Uninstall and reinstall your browser

Open the Start menu.

By following all of these steps, you should be able to fix the error stopping your video from playing.

Let us know which solution worked for you by leaving us a message in the comments section below.

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