Video is not available at the moment

Publish date: 2024-06-21
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Sometimes while watching YouTube videos you might encounter Video is not available at the moment message. Or Your video is not ready. Try again in a moment.  In both cases, you won’t be able to access the platform. 

Why is YouTube saying video unavailable?

Sometimes certain videos might not be available on touchscreen devices. On rare occasions, the service has glitches or the servers might be down.

Note that certain videos are also geo-restricted so you can’t access them from any location. You can fix that problem simply by using a VPN.

But let’s explore other ways of dealing with this video unavailable error on YouTube.

How do I fix the Video is not available at the moment message?

  • Refresh the web page and restart your browser
  • Use a VPN
  • Disable hardware acceleration
  • Try a different browser
  • Clear the cache
  • Change the video quality
  • Remove the problematic extensions
  • Reset Chrome to default
  • Reinstall your browser
  • 1. Refresh the web page and restart your browser

    Video is not available at the moment message can appear due to temporary glitches with YouTube.

    This problem can occur for various reasons, and in order to fix them, sometimes it might be enough just to refresh the page.

    If refreshing the page doesn’t work, your next step should be to restart your browser. Sometimes there might be glitches with your browser, and by restarting it you should be able to fix the problem.

    2. Use a VPN

    A VPN is one of the best ways to protect your privacy online. In case you don’t know, a VPN will basically hide your IP address and assign you a new one, usually from a different country.

    All your traffic will be routed through the VPN server in a different country, so it will appear that you’re accessing a website from a different state.

    This is important since Video is not available at the moment message can appear if you’re trying to view a video that isn’t available in your country.

    To fix this problem, you just need to download and install a VPN client and the issue should be resolved.

    A VPN also protects your privacy online, and it hides your online activity from your ISP and malicious users, so there’s no reason not to use one.

    The best VPN software has a large number of servers across the globe. They ensure that you are always connected to the best option available for your specific configuration.

    VPN software can also facilitate gaming and some of them include dedicated game modes that automatically match your location and specific game with the best service possible to avoid lag.

    Many VPN software includes free trials, so you can test out a few before deciding which one is your best bet.

    4. Try a different browser

    If you keep getting Video is not available at the moment message while trying to watch YouTube videos, perhaps the issue is your browser. To fix the problem try a different browser such as Opera.

    This browser is extremely fast and it can be customized in a variety of ways via extensions that allow better integration of various services, YouTube included.

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    More so, you also gain a built-in VPN that allows you to view region-locked content too.

    If the problem appears in all browsers, the issue is probably related to the YouTube servers or your PC’s settings. Simply wait for a few hours and check if the problem gets resolved.

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    5. Clear the cache

  • Open the Settings page in your browser.
  • When the Settings tab opens, scroll all the way down and click Advanced.
  • Now click Clear browsing data.
    YouTube this video is not available sorry about that
  • Be sure to set Time range to All time and then click the Clear data button.
    Video is not available at the moment error YouTube
  • In some instances, Video is not available at the moment error can appear if your cache is corrupted.

    Your browser stores all sorts of temporary data on your PC, but sometimes that data might be corrupted and cause certain issues to appear.

    However, you can fix this issue simply by clearing the cache. After clearing the cache, restart your browser and check if the problem is still there.

    Again, we used Chrome but the process is similar in other browsers as well.

    6. Change the video quality

  • Open the video that is giving you this problem.
  • Now click the gear icon in the bottom right corner of the video and choose Quality.
  • Select the desired quality. As a rule of thumb, try using 360p or 480p and check if that solves the problem.
    This video is unavailable on this device YouTube
  • In some cases, Video is not available at the moment message can appear due to the video quality of the selected video.

    If your network speed isn’t enough for Full HD video or if there’s an issue with your hardware, you might not be able to play the video, and you’ll get this error message.

    In some instances, you might be able to fix the problem simply by changing the video quality.

    This is a simple workaround, but a couple of users reported that this solution worked for them, so you might want to try it out.

    7. Remove the problematic extensions

  • Click the Menu icon in the top-right corner and choose More tools > Extensions.
    This video is unavailable on this device YouTube
  • A list of installed extensions will appear. To disable an extension, click the little switch next to its name.
  • Now repeat this step for all extensions on the list.
    YouTube this video is not available sorry about that
  • Once you disable all extensions, restart your browser and check if the problem is resolved.
  • Many users enhance the functionality of their browsers by installing various extensions. Although extensions can be quite useful, some can lead to certain problems such as this one.

    In case the issue doesn’t reappear, you need to pinpoint the cause by enabling extensions one by one.

    Once you find the problematic extension, disable it or uninstall it and your issue should be resolved completely.

    8. Reset Chrome to default

  • Open the Settings tab and scroll to the bottom of the page. Now click Advanced.
  • Locate Reset and clean up section and click the Reset settings button.
    YouTube this video is not available sorry about that
  • A confirmation dialog will now appear. To confirm, click the Reset button.
    Video is not available at the moment Windows 10
  • In some cases, Video is not available at the moment message can appear due to your settings or browser configuration. If other solutions didn’t work for you, perhaps you might be able to fix the problem by resetting Chrome to the default.

    This is relatively simple to do, and by resetting Chrome you’ll revert all your settings to default. Bear in mind that you’ll also remove all your extensions, bookmarks, history, etc.

    If you want to save this data, be sure to back it up manually or turn on the sync feature.

    Once you reset Chrome to default, check if the problem is still there. If the issue doesn’t appear, it’s possible that one of your settings or extensions was causing this problem.

    9. Reinstall your browser

    If you keep getting Video is not available at the moment, perhaps the issue is caused by your browser.

    Your installation can get corrupted, and this will lead to and many other errors. To fix the problem, some users are suggesting reinstalling Google Chrome.

    There are several ways to reinstall an application, but probably the best and safest method is to use dedicated uninstaller software.

    In case you’re not familiar, uninstaller applications will remove the selected application along with all files and registry entries associated with it.

    Once you remove your browser, download and install its latest version and check if the problem is still there.

    Video is not available at the moment message can be quite annoying and prevent you from watching YouTube videos. However, you should be able to fix it using one of our solutions.

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